Disclaimer Policy

House of PLC Disclaimer Policy

At House of PLC (referred to as “House of PLC”), we prioritise transparency and honesty in our business practices. Therefore, we maintain a clear disclaimer policy to ensure that our customers are fully informed about our products and services.

Authorized Distribution and Affiliation: House of PLC is NOT an authorized distributor or in any way affiliated with Rockwell Automation, Siemens, or any other manufacturers.

Product Authorisation: House of PLC is NOT an authorised dealer of the products available on our platform.

Product Condition: Products sold by House of PLC may be an older version, have different date codes, or have a different design than those offered by authorized dealers.

Warranty and Support: Because House of PLC is not an authorised dealer, the original manufacturer's warranty and support does NOT apply to products purchased from us.

Equipment Offering: House of PLC specialises in selling SURPLUS equipment ONLY. We DO NOT offer SOFTWARE or FIRMWARE licenses.

Software and Firmware Licensing: Some hardware products may contain software and firmware that may require a license from the manufacturer for legal operation. House of PLC does not provide software or firmware licenses and makes no representations regarding the availability or legality of such licenses.

Installing Software and Firmware: House of PLC does not facilitate the purchase or installation of software or firmware on behalf of customers. It is the customer's responsibility to comply with the terms of any End User License Agreement or similar document associated with the receipt or installation of software or firmware.

Agreement with the Client: By doing business with House of PLC and purchasing our products, customers acknowledge and agree that House of PLC does not provide any software, firmware, operating system, or right of use licenses. Customers understand that the licensing, maintenance, and updates of applicable software (firmware) are governed by the applicable manufacturer's License Agreement or equivalent.

This disclaimer policy is intended to provide transparency, protect the interests of clients, and ensure compliance with relevant legal obligations. If you have any questions or concerns regarding our disclaimer policy, please contact us for further clarification.

Contact Information:

If you have any questions, please contact us using the following contact information:

Email: support@houseofplc.com
Technical support phone number: +1(312)-800-9500
Technical Support Service Hours: Mon./Sat.: 9:00 AM – 6:00 PM EST