Frequently Asked Questions

FAQs

Are all products sold by House of PLC new and genuine?

Yes. All products offered by House of PLC are brand-new, unused, and factory-sealed. We source exclusively original Allen-Bradley components and maintain strict quality control standards to ensure authenticity, performance reliability, and full traceability. We do not deal in used, refurbished, or surplus inventory.

What warranty coverage do you provide?

Every product purchased from House of PLC includes a 1-Year Seller Warranty. This warranty covers manufacturing defects and functional failures under normal operating conditions. Our warranty reflects our confidence in the quality of the products we supply and our commitment to long-term customer satisfaction.

Where do you ship from and which regions do you service?

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All orders are shipped directly from within the United States. At this time, we provide sales, fulfillment, and technical service exclusively within the USA. This allows us to maintain faster delivery timelines, consistent quality standards, and responsive customer support.

Do you offer technical support?

Yes. Our technical support team is available via live chat directly on our website. Whether you need assistance with product selection, compatibility, or general inquiries, our specialists are ready to help in real time. We understand the importance of uptime and responsive communication in industrial operations.

What brands do you carry?

House of PLC specializes exclusively in Allen-Bradley automation components. By focusing on a single industry-leading brand, we ensure deep product knowledge, accurate support, and a streamlined purchasing experience for our customers.

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What is your return policy?

We offer a 30-day return policy on eligible products. Items must remain new, unused, and factory-sealed in their original packaging. Prior to returning any item, customers must obtain a Return Merchandise Authorization (RMA) from our team. Returns sent without prior authorization may not be accepted.

Do you support bulk orders and corporate procurement accounts?

Yes. House of PLC supports bulk purchasing, repeat orders, and corporate procurement requirements across the United States. We work directly with maintenance departments, system integrators, OEMs, and industrial facilities to ensure consistent supply and dependable fulfillment.

For high-volume orders or recurring procurement needs, our team can provide customized quotations, availability confirmation, and dedicated account assistance. We understand the importance of minimizing downtime and maintaining operational continuity, and we are structured to support professional buyers with efficient processing and clear communication.

To discuss volume pricing or establish a procurement relationship, please contact our sales team through our website or live chat support.

Need a Help?

  • (312) 800-9500
  • Live chat with us now
  • support@houseofplc.com

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