By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before placing any order or using our services. If you disagree with any part, you may not use our services.
1. Acceptance of Terms
These Terms of Service ("Terms") govern your use of the House of PLC website located at houseofplc.com and all related services operated by House of PLC ("Company," "we," "us," or "our").
By placing an order, creating an account, or simply browsing our website, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them along with our Privacy Policy.
We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting. Continued use of our services after any changes constitutes acceptance of the new Terms.
2. Products & Orders
Product Descriptions
We make efforts to describe our products accurately, including part numbers, specifications, condition, and compatibility. However, product descriptions or other content on the site may contain errors or be incomplete.
Surplus Parts: Many of our parts are surplus/pre-owned. Condition is disclosed on each product listing.
Source Verification: All parts are sourced from reputable supply chains and verified for authenticity before listing.
Compatibility: Buyers are responsible for confirming compatibility with their systems before ordering.
Order Acceptance
Your order is an offer to purchase. We reserve the right to accept or decline any order. An order confirmation email does not guarantee acceptance — orders are accepted upon shipment confirmation.
If a product is unavailable after you order, we will notify you immediately and issue a full refund.
3. Pricing & Payment
Prices: All prices are listed in US Dollars (USD) and are subject to change without notice
Taxes: Applicable sales tax will be calculated and added at checkout based on your shipping address
Payment Methods: We accept all major credit cards (Visa, MasterCard, Amex, Discover) and bank transfers for large orders
Secure Processing: All payments are securely processed through Stripe, an industry-leading payment processor
Invoicing: Purchase orders and invoicing are available for approved business accounts — contact us at support@houseofplc.com
Pricing errors on our website are subject to correction. In the event of a pricing error, we will contact you before processing your order.
4. Shipping & Delivery
Shipping Costs: Standard shipping within the continental United States is provided at no additional charge.
Processing Time: Orders are processed within 1-2 business days and prepared for dispatch.
Delivery Time: Standard delivery takes 3-5 business days after dispatch to addresses within the continental United States
International: International shipping is available on request — contact us for a quote
Risk of Loss: Risk of loss and title pass to you upon delivery to the carrier
Return Window: within 30 days from the date of delivery for most items
Condition: Items must be returned in the same condition as received, in original packaging
Start Your Return: To start a return, please email support@houseofplc.com. Our team will provide full return instructions and guide you through the return process.
Refunds: Approved refunds are processed within 5–7 business days to the original payment method
Defective Items: Defective or incorrectly shipped items will be addressed at our expense, either via replacement or refund.
All content on this website — including text, graphics, logos, product images, and software — is the property of House of PLC or its content suppliers and is protected by United States and international copyright laws.
You may not reproduce, distribute, or create derivative works from our content without written permission
Product names, part numbers, and trademarks are the property of their respective owners.
Your use of this site grants no license to any intellectual property rights
7. Limitation of Liability
To the fullest extent permitted by law, House of PLC and its officers, directors, employees, and agents shall not be liable for:
Indirect, incidental, special, consequential, or punitive damages
Loss of profits, data, use, goodwill, or other intangible losses
Damages resulting from unauthorized access to or alteration of your data
Any third-party conduct or content
Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.
Nothing in these Terms excludes or limits our liability for fraud, personal injury caused by negligence, or any other liability that cannot be excluded by law.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or our services shall be resolved by binding arbitration in Austin, Texas under the rules of the American Arbitration Association. You waive any right to a jury trial or to participate in a class action lawsuit.
Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.
9. Contact Us
If you have questions about these Terms of Service, please contact us: